Question 1

What IoT hardware products does IoTMATE manufacture?

Accepted Answer

We manufacture a comprehensive range of IoT hardware including LoRa/LoRaWAN modules and gateways, RTK GPS trackers, UWB indoor positioning systems, smart water meters, air quality monitors, occupancy sensors, STP controllers, and various wireless communication modules (WiFi, BLE, NB-IoT, LTE).

Question 2

Do you provide warranty and technical support for products?

Accepted Answer

Yes, all our products come with a 1-year manufacturer warranty covering defects in materials and workmanship. We provide comprehensive technical support including documentation, integration assistance, and troubleshooting via email, phone, and on-site support for enterprise customers.

Question 3

Can I buy IoT products in bulk for large deployments?

Accepted Answer

Absolutely. We offer competitive bulk pricing for orders of 100+ units. We also provide volume discounts, custom packaging, and white-label options for system integrators and resellers. Contact our sales team for a customized quote based on your requirements.

Question 4

Are your products certified for use in India and internationally?

Accepted Answer

Yes, our products comply with relevant certifications including CE, FCC, and RoHS. LoRa products operate on ISM 865-867 MHz band (India license-free). We can also assist with additional certifications required for specific deployments or export markets.

Question 5

What is the typical lead time for product orders?

Accepted Answer

Standard products are usually in stock with 2-5 business days shipping across India. For bulk orders (100+ units), lead time is typically 3-4 weeks. Custom configurations or white-label products may require 6-8 weeks depending on specifications.

Question 6

Do you offer product customization and private labeling?

Accepted Answer

Yes, we offer several customization options including firmware modifications, custom enclosures, branding/logo printing, and private labeling. Minimum order quantities apply for custom products. We also provide complete ODM services for unique product requirements.

Question 7

What connectivity options are available for IoT devices?

Accepted Answer

Our products support multiple connectivity options: LoRaWAN (15km range), NB-IoT/LTE (nationwide cellular), WiFi 2.4/5GHz, Bluetooth Low Energy, UWB (ultra-wideband), and GPS/GNSS. We help select the optimal connectivity based on your application's range, power, and data requirements.

Question 8

Can I get sample units for testing before placing bulk orders?

Accepted Answer

Yes, we provide evaluation kits and sample units for qualified customers. Development kits include hardware, documentation, and sample code. Sample pricing and shipping costs apply. Contact us with your project details to request evaluation units.

Smart Indoor Air Quality Monitoring

Product Description

Technical Specifications

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